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First 5 Devices Free
Trying out the Datacake platform is risk-free and building IoT applications has never been easier. It includes every feature plus unlimited users, unlimited workspaces and no per user fees.
LoRaWAN Network Server and Unlimited Gateways always included at no extra charge!
No Credit Card required, cancel any time.
Plans
StandardUp to 200 devices
399€ /month
12 months Data Retention
Unlimited LoRaWAN Gateways
Datacake LNS
Features
Dashboard Builder
Basic Rules
Reporting Engine
50 Advanced Rules per workspace with 12 hours of log retention
1 White Label
Support Packages
Standard +200€
Enterprise +500€
Payment Options
Credit Card, Invoice**Invoice only for annual payment
PlusUp to 1000 devices
659€ /month
12 months Data Retention
Unlimited LoRaWAN Gateways
Datacake LNS
Features
Dashboard Builder
Basic Rules
Reporting Engine
100 Advanced Rules per workspace with 48 hours of log retention
1 White Label
User & Audit Log
Support Packages
Standard +200€
Enterprise +500€
Payment Options
Credit Card, Invoice**Invoice only for annual payment
Enterprise1000+ devices
Custom
12 months Data Retention
Unlimited LoRaWAN Gateways
Datacake LNS
Features
Dashboard Builder
Basic Rules
Reporting Engine
Unlimited advanced rules with 336 hours of log retention
1 White Label
User & Audit Log
Custom Device Types (On agreement)
Custom Development (On agreement)
Support Packages
Individual
Individual
Payment Options
Individual
Support Packages
FAQ
What if I don’t know what plan I need?
If you're unsure about which plan would best suit your needs, we're here to help! We understand that selecting the right plan can be a daunting task, especially when you have specific requirements or if you're unsure about the features and resources you require.
In such cases, we encourage you to reach out to our support team or customer service representatives. They are knowledgeable about our product offerings and can guide you through the decision-making process. By discussing your requirements, budget, and goals, they can provide personalized recommendations to help you find the most suitable plan.
Our team is committed to assisting you in making an informed decision and ensuring that you have the optimal plan that aligns with your needs. So, please don't hesitate to get in touch with us for assistance.What payment options do you provide for clients?
We offer multiple payment options to cater to our clients' preferences and convenience. On our self-service platform, we currently support Credit Card only.
In addition to the self-service options, we also provide classical invoice payment for our clients. This enables them to receive an invoice for the services rendered and make the payment accordingly.
For clients who prefer a more long-term commitment, we offer the option of yearly prepayment on our package plans. This allows them to make a single payment upfront for a year's worth of services, providing cost savings and convenience.
Our goal is to provide a variety of payment options to ensure flexibility and accommodate the different needs and preferences of our valued clients.Do you have a money back guarantee?
Yes, we value customer satisfaction and strive to provide the best possible experience. While we do not have a blanket money-back guarantee, we do understand that there may be instances where a customer is unhappy with our services.
If you find yourself dissatisfied with our products or services, we encourage you to reach out to us and express your concerns. Our customer support team will be more than happy to listen to your feedback and work towards finding a resolution that meets your expectations.
This could involve clarifying any misunderstandings, addressing any issues or difficulties you may be facing, or exploring alternative solutions that better suit your needs. In some cases, if a refund is deemed appropriate, we will assess the situation and consider providing a refund in accordance with our policies.
Our primary goal is to ensure that any frustrations or concerns you have are addressed promptly and effectively. We genuinely care about our customers, and we are committed to working with you to find a satisfactory solution.How can I change my plan?
If you wish to change your plan, we offer different processes based on the type of plan you have.
For self-service plans, you have the flexibility to make changes directly on our platform at any time. Simply log in to your account and navigate to the appropriate section where you can manage your plan. Within the platform, you will find options to upgrade, downgrade, or cancel your subscription as needed. This allows you to have full control over your plan and make adjustments that align with your evolving requirements.
On the other hand, if you are subscribed to one of our package plans, we kindly request that you reach out to our support team. Changing package plans involves a more personalized approach, and our support staff will be happy to assist you with the necessary adjustments. By engaging with our support team, they can guide you through the process, understand your updated needs, and ensure that the plan change is handled smoothly.
Regardless of the type of plan you have, we are dedicated to providing excellent customer service and helping you find the most suitable solution for your needs. Whether it's through the self-service platform or with the support team's assistance, we aim to make the plan change process as convenient and efficient as possible.I already have redeemed my previous 2 free devices. How can I get access to the next 3?
If you have already redeemed your previous two free devices and would like to add three more, you can easily do so by following these steps:
- Log in to your platform account.- Navigate to the device management section or a similar area where you can manage your devices.- Look for an option to add a new device and select it.- During the device setup process, you will be presented with different plan options. - Choose the "free" plan for the additional devices you want to add.- Complete the setup process for each new device, ensuring that you select the "free" plan for each one.
By adding new devices and selecting the "free" plan for them, you can expand your device count by three. Alternatively, if you already have existing devices on paid plans, you can change the plan of those devices to the "free" plan as well, as long as the total number of devices does not exceed five.
Please note that the availability of the "free" plan for additional devices may be subject to any limitations or terms specific to your subscription or the platform you are using. If you encounter any difficulties or have further questions, we recommend reaching out to our support team who will be happy to assist you in adding the desired free devices to your account.
Do you have any questions regarding the pricing?
Please feel free to contact us using the form below for any general questions or to request a live demo. Our team will respond promptly with a proposed date and time for the demo.
Need urgent assistance? Use our live chat! Simply click on the speech icon located in the bottom right corner of this webpage.